Evo Auto App ("Evo Auto App," "we," "us," or "our") takes the privacy of your information seriously. This Privacy Policy describes how we collect, use, store, process, disclose, and protect information when you visit or use evoautoapp.com (the "Site") and/or Evo Auto App's other websites, domains, applications, products, services, advertising products, and content, including our mobile applications (collectively with the Site, the "Services").
This Privacy Policy applies whenever you access or interact with the Services. We may process and share information as described in this Privacy Policy for purposes including operating, maintaining, improving, personalizing, protecting, and developing the Services.
By using the Services, you acknowledge the information practices described in this Privacy Policy. Where required by applicable law, we will obtain your consent for specific processing activities.
1. What This Privacy Policy Covers
This Privacy Policy covers our treatment of information collected when you use or access the Services. It also covers information about you that our partners, service providers, or other third parties share with us, or that we share with them, as described in this Privacy Policy.
This Privacy Policy does not apply to the practices of third parties that we do not own, control, or manage, including third-party websites, services, applications, or businesses ("Third Party Services").
While we seek to work with Third Party Services that respect user privacy, we are not responsible for their independent information practices or privacy policies. We encourage you to review the privacy policies of any Third Party Services you access.
This Privacy Policy does not govern the independent activities of other users of the Services, including how they collect, use, or share information that you choose to make available to them.
2. What We Collect and How We Use It
Account Information
When you create an account on the Services (an "Account"), we may collect information such as your username, email address, mobile phone number, age, and authentication information ("Account Information").
We use Account Information to create, maintain, secure, and manage your Account; verify eligibility; communicate with you; provide customer support; and operate, personalize, improve, and develop the Services.
We may also use Account Information to detect and prevent fraud, unauthorized activity, and violations of our Terms of Service.
Certain Account Information, such as your username or information you choose to make public, may be visible to other users.
Communications with Us
As part of the Services, you may receive email, notifications, and other communications from us.Administrative and service-related communications, including Account verification, security alerts, Account recovery, password resets, transaction notifications, and important changes to the Services, are considered part of the Services and may not be optional.
We may also send promotional or informational communications where permitted by applicable law. You may opt out of such communications using the available settings, unsubscribe options, or other methods provided.
We will not ask you to disclose your Account password through unsolicited communications
Information About Your Accounts on Third Party Services
You may be able to connect your Account to certain Third Party Services.
When you choose to connect such services, we may receive information necessary to authenticate your identity, establish the connection, or provide the requested functionality.
This may include identifiers, authentication tokens, or other information authorized by you and made available by the Third Party Service.
We do not receive or store your passwords for Third Party Services when authentication is handled directly by those services.
Information Obtained from Third Party Services
We may receive information about you from Third Party Services, including authentication providers, service providers, business partners, and other sources.
We may use such information to operate, secure, improve, personalize, and develop the Services, subject to applicable law and the relevant privacy policies.
User Content
Content that you publish or make publicly available through the Services may be accessible to other users and, depending on the functionality of the Services, to the general public.
Publicly available Content may include posts, descriptions, photographs, information, and other materials that you choose to submit.
Public Content may be viewed, copied, shared, or indexed by third parties, including search engines.
You should carefully consider what information you choose to publish, as publicly shared information may remain accessible through third-party services, caches, or copies even after it has been removed from the Services.
The use of Subscriber Content is also governed by our Terms of Service.
Native Actions
The Services may allow you to perform actions such as saving, sharing, viewing, following, interacting with, or otherwise engaging with Content and other features.
We may collect information about these actions to operate and improve the Services, develop new features, provide relevant Content, improve search results, personalize your experience, and maintain the security and integrity of the Services.
Certain actions may be visible to other users depending on the functionality and settings of the Services.
Information About User Content
We may collect, store, process, and analyze information relating to Content you provide to the Services.
This information may be used to operate the Services, improve functionality, organize and display Content, support search and discovery, develop recommendations, maintain quality, prevent misuse, and develop new Services.
Financial Information
When you purchase a paid Service, payment-related information may be collected and processed by third-party payment processors or payment service providers ("Payment Processors").
Payment Processors may collect information such as payment card details, payment method information, and other information necessary to process transactions.
We do not ordinarily store complete payment card details processed by third-party Payment Processors.
We may receive and retain limited payment and transaction information, such as transaction identifiers, payment status, amounts, currency, payment method details, transaction dates, and other information necessary to manage purchases, maintain records, provide support, and prevent fraud.
The collection, use, and storage of payment information by Payment Processors are also governed by their applicable terms and privacy policies.
Information Related to Use of the Services
We collect information about how users access and interact with the Services.
This information may include Internet Protocol addresses ("IP Addresses"), log data, activity information, access times, interactions with Content, search activity, and other usage information.We may use internal tools and third-party services to collect and analyze this information.
Some information may be associated with your Account or device, while other information may be collected or used in aggregated or de-identified form.We use this information for purposes including:
(a) Operating, maintaining, and improving the Services;
(b) Personalizing Content and user experiences;
(c) Improving search, discovery, and recommendations;
(d) Understanding usage patterns and service performance;
(e) Developing new products, services, and features;
(f) Detecting and preventing fraud, spam, unauthorized access, and other misuse;
(g) Maintaining the security and integrity of the Services; and
(h) Complying with applicable legal obligations.
Location Information
We may collect and process information about your location, including location information you provide directly or information derived from your device, IP Address, or other available sources.
Where required, we will request your permission before accessing location information through your device.
We may use location information to operate, improve, and personalize the Services, including providing location-relevant information, Content, and functionality.
Information Related to Your Mobile Device
We may automatically receive and record information when you interact with the Services, including device type, operating system, operating system version, language preferences, device identifiers, screen information, and the date and time of requests.
We may collect or assign identifiers to devices for purposes such as authentication, security, analytics, service functionality, and improving the Services.
We may also use device information to detect technical issues, prevent misuse, and provide a more reliable user experience.
Information About Your Contacts
Certain features of the Services may allow you to provide access to contact information stored on your device.
Where such functionality is available, we will request the relevant permission and explain how the information will be used.
We will only access contact information where authorized by you and will process such information in accordance with the purpose disclosed and applicable law.
Derived Information
We may analyze information about your activity, interactions, preferences, and use of the Services to derive or infer characteristics that may be relevant to your Account or experience.
We may use such information to personalize Content, improve recommendations, enhance search and discovery, understand user interests, improve the Services, and develop new functionality.
Any processing of personal information for these purposes will be subject to applicable law and this Privacy Policy.
3. With Whom Your Information Is Shared
We may share information collected through the Services in the circumstances described below, subject to applicable law.
Information Shared with the Public
Through the Services
Content and information that you choose to publish publicly through the Services may be accessible to other users and the general public.
Publicly available information may also be accessed, indexed, copied, or shared by third parties, including search engines and other services.
We encourage you to exercise care when deciding what information to make publicly available.
Information Shared Between the Services
We may combine or use information relating to your activities across our Services to operate, maintain, improve, personalize, and develop the Services.
Information You Share with Third Party Services
You may access Third Party Services through the Services or choose to share information with them.
Information shared directly with Third Party Services may be subject to their own terms and privacy policies.
This Privacy Policy governs information processed by Evo Auto App and does not govern the independent practices of Third Party Services.
Information Shared with Our Agents to Operate and Improve the Services
We may share information with third-party service providers, consultants, contractors, and other agents ("Agents") who assist us in operating, maintaining, securing, improving, and developing the Services.
These may include providers of hosting, authentication, analytics, payment processing, communications, customer support, security, and technical services.
Such Agents are generally required to protect information and use it only for authorized purposes consistent with their services to Evo Auto App, subject to applicable contractual and legal obligations.
Information Disclosed Pursuant to Business Transfers
In connection with a merger, acquisition, restructuring, sale of assets, financing, or other business transaction, information relating to users may be transferred or disclosed as part of the transaction.
Any such transfer will be subject to applicable law and appropriate confidentiality, privacy, and data protection requirements.
Information Disclosed for Our Protection and the Protection of Others
We may access, preserve, use, or disclose information where reasonably necessary and permitted or required by applicable law to:
(a) Comply with applicable laws, regulations, legal processes, governmental requests, or court orders;
(b) Enforce our Terms of Service, Privacy Policy, and other applicable policies;
(c) Detect, prevent, investigate, or address fraud, security incidents, unauthorized activity, or technical issues;
(d) Respond to user support requests, complaints, or disputes; or
(e) Protect the rights, property, safety, and security of Evo Auto App, our users, third parties, or the public.
Information We Share with Your Consent or at Your Request
We may share information with third parties when you request or authorize us to do so, subject to applicable law.
Information Shared with Other Third Parties
We may share aggregated, de-identified, or other non-personally identifying information with business partners, service providers, and other third parties for purposes such as research, analytics, service improvement, and business development.
We may also make publicly available Content accessible to selected third parties for syndication or analysis, as described in our Terms of Service, subject to applicable law.
4. What Information You Can Access
If you are a registered user, you may access and manage certain information associated with your Account through the Services and available Account Settings.
Depending on the functionality of the Services and applicable law, you may also be able to update, correct, or request access to information associated with your Account.
Where applicable law provides additional rights concerning your personal information, including rights to access, correction, deletion, restriction, objection, or withdrawal of consent, you may exercise those rights by contacting us.
Requests may be subject to identity verification, applicable legal requirements, and lawful exceptions.
5. The Security of Your Information
We take reasonable technical, administrative, and organizational measures to protect information collected and processed through the Services.
These measures are intended to help protect against unauthorized access, disclosure, alteration, loss, and misuse.
You are responsible for maintaining the confidentiality of your Account credentials and taking reasonable precautions to prevent unauthorized access to your Account.
Although we take reasonable measures to protect information, no method of electronic transmission, storage, or security is completely secure. Accordingly, we cannot guarantee absolute security.
6. How to Delete Your Account and What Happens When You Delete Your Account
If you wish to delete your Account, you may do so through the available Account Settings or by contacting us and providing sufficient information to verify your authority over the Account.
Upon receiving a valid deletion request, we will process the request in accordance with our applicable procedures, this Privacy Policy, and applicable law.
Account deletion may involve a temporary restoration period during which the Account may be recoverable, where such functionality is provided by the Services.
Following the applicable deletion process, we will take reasonable steps to delete, anonymize, or otherwise restrict access to personal information and Subscriber Content, unless retention is permitted or required by applicable law.
Certain information may be retained where reasonably necessary for legal compliance, security, fraud prevention, dispute resolution, transaction records, or other legitimate purposes permitted by applicable law.
Deleted information may also remain in backups, caches, or other technical systems for a reasonable period before being removed through normal retention and deletion processes.
Copies of publicly shared Content that have been independently saved, copied, or distributed by third parties may remain accessible outside the Services.
The treatment of Subscriber Content following Account termination or deletion is also governed by our Terms of Service.
7. Changes to This Privacy Policy
We may amend this Privacy Policy from time to time.
Changes may be communicated by posting an updated Privacy Policy through the Services or by providing notice where appropriate or required by applicable law.
Any changes will take effect as indicated in the updated Privacy Policy, subject to applicable legal requirements.
We encourage you to review this Privacy Policy periodically to remain informed about our information practices.
8. Where to Direct Questions or Concerns
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact us through the available support channels or in writing at:
Evo Auto App
P.O. Box 34460
Dubai, United Arab Emirates
Attn: Praveesh Hassan
We will review and respond to privacy-related requests in accordance with applicable law.